Privacy Policy
What kind of information do we collect?
We receive, collect and archive the information you add to our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total time spent on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile.
How do we collect information?
When you transact on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only.
Why do we collect this personal information?
We collect this personal and non-personal information for the following purposes:
To provide and operate the Services;
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalized notices related to services and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use and share the personal information of our website visitors?
Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on secure servers behind a firewall.
All direct payment entries offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with our website visitors?
We may contact you to notify you about your account, to help you resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for news about our company or for any other reason that it is necessary to revise our contract in accordance with local laws. For this, we may contact you via email, telephone, text messages and post.
How can visitors withdraw their consent?
If you no longer want us to collect your personal information, please contact us at from our email: contato@clinicainova.com or send us a message to our whatsapp: (31)2626-0038.
What types of cookies and other tracking technologies do we use and for what purposes?
Our website may use the following types of cookies and tracking technologies for the following purposes:
● Strictly Necessary Cookies. Strictly necessary cookies are essential for the website to function and cannot be disabled on our systems. These cookies are generally only set in response to actions taken by you that are equivalent to a request for services, such as setting your privacy preference, logging in or filling out forms. You can set your browser to block or alert you about these cookies, however blocking these cookies will prevent the website from working. These cookies do not normally store personal data.
● Functionality Cookies. Functionality cookies allow our websites to offer enhanced and personalized functionality. They may be configured by us or by third party service providers whose services we use on our pages. If you reject these cookies, some or all of these services may not function properly.
● Performance Cookies. Performance cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. These cookies help us understand how our sites are being used, which sites are the most or least popular and how people navigate the site. The information collected in these cookies is aggregated, which means they cannot identify you individually. Deleting these cookies will prevent us from knowing when you have visited our website and will prevent us from monitoring the performance of the website. In some cases, these cookies may be sent to our third-party service providers to help us manage these analyses.
● Social Media Cookies. Social media cookies are set by a number of social media services that we have added to the website (such as Facebook, Twitter, LinkedIn) to allow you to share our content with friends and colleagues on their social networks. These cookies are able to track your browser across other websites and create a profile of your interests. This may affect the content and messages you see on other websites you visit. By not allowing these cookies, you may not be able to use or see these sharing tools.
● Targeting Cookies. Targeting cookies may be set through our website by our advertising partners. They may be used by these companies to create a profile of your interests and show you related advertisements on other websites. These cookies do not store personal information directly, but are based solely on the identification of your browser and Internet device. By disallowing these cookies, you will experience less targeted advertising.
● Web Beacons. A web beacon is a piece of software code on a web page or in an email message used to track pages viewed or messages opened. Web beacons tell the web server information such as the IP address and browser type of the visitor's computer. Web beacons may be placed in online advertisements that bring people to our site and to different pages on our site. Web beacons provide us with information about how many times a page is opened and what information is consulted. Web beacons are also known as Internet tags, single-pixel GIFs, clear GIFs, and invisible GIFs.
What choices do you have regarding serving targeted advertisements on third party sites?
Most web browsers allow you to change your browser settings to notify you when you receive a cookie, allowing you to choose whether to accept cookies or automatically decline all cookies. Please note that this choice may affect the functionality of some parts of our websites. If you have previously accepted cookies, you can use these same browser settings to reject these cookies if you change your mind later.
In addition, some of our websites may use third-party analytics tools to collect and manage Performance Cookies on our behalf. Some specific tools we use include Adobe Analytics and Google Analytics, as described below:
● Adobe Analytics: We use Adobe Analytics on our websites, which collects information through cookies. If you wish to stop having your data used by these cookies, please use Adobe's opt-out tool, available at: http://www.adobe.com/privacy/opt-out.html .
● Google Analytics. Our websites may use certain Google Analytics Advertising Display Features, which collect information through cookies, including Remarketing with Google Analytics, and demographic and interest reporting. If you wish to stop having your data used by these cookies, please use Google's opt-out tool, available at: https://tools.google.com/dlpage/gaoptout/ .
We have the right to modify this privacy policy at any time, so please check back regularly. Changes and clarifications will be immediately put into practice after the change on our website. If we make changes to the materials in this policy, we will notify you so that you are aware of the information we collect and how we use it.
Questions and your contact information?
If you would like to: access, correct or delete any information we have collected about you, please feel free to contact us at our email address: contato@clinicainova.com or contact us via whatsapp: (31)2626-0038.